"I very much appreciate all the help you have given me, you have been incredibly generous with your time. I just wish I'd found you sooner" Ms J. Bennett, Managing Director, Tracks&Poles&Things Ltd
Expert legal assistance at a fraction of the cost of a solicitor.
"Having Dean's expert opinion and advice was invaluable when we had to (successfully) defend what proved to be a vexatious claim. He has pitched his service perfectly and is extremely good value. We would highly recommend Small Claims Assistance."
Andrew Fraser, Managing Director, Fraser Design Associates Limited
"Dean at Small Claims Assistance, was highly recommended to me and he has been absolutely fantastic throughout the whole process. He has been there for me every step of the way and has been helpful and insightful and above all, understanding. He has been truthful and thorough in his explanations/advice and was really positive about all aspects of my case. He also believed me, which emotionally speaking is so important when the opposing party is accusing you of being deceitful. I received the whole amount owed (before attending court) which is fantastic. If it wasn't for him, I would have been 'bullied' into dropping my case and would have walked away empty handed. I cannot thank Dean enough".
Miss R.W. (Reigate, Surrey)
Non Payment of Invoices
"As a business, we started to use Small Claims Assistance early in 2016 and have been very pleased & impressed with the service provided. Bad debts, thankfully, have not been an area of concern for us before now but it's good to know that, when they do crop up, we can go to an organisation which will deal with them in a thorough & professional manner. Having had a successful outcome only recently, we will definitely make use of their services again".
Phil Sheehan, Accounts Supervisor, Thomas Legal Group
"Finding Dean was a privilege. It was wonderful to have access to his skills and knowledge at an affordable price, without the fear that I was going to have to be continually putting my hand in my pocket . He was always accessible and very professional. Dean gave advice, compiled documents and held my hand throughout the whole legal process which was successful. He reassured me and made me feel confident. It is wonderfully reassuring to know that he is there should I ever need his expertise again. Thankyou so much Dean, I can't express how appreciative I am".
Mrs P.L. (Norwich, Norfolk)
"Dean was very knowledgeable and helpful regarding the small claims process, he is very fairly priced for the work he completed for me but more than that he is always on the telephone for advice. I won my case which I am very pleased about and am currently using Dean's services for a separate case. I definitely recommend Dean's services" .
Mr J.H. (Linden, Gloucester)
"I am familiar with instructing large, very expensive legal firms in my career and am used to understanding that this does not necessarily get you the best - or even competent - advice. So, when faced with a situation with a smaller company where cost and speed was very much an issue I contacted Dean having seen the common-sense advice he offered via an on-line law forum.
The help and support received regarding every aspect of my situation, from general principles in determining the worth of a claim to the specific drafting of documents, has been immensely beneficial, speedy and incredible value for money.
If you need really practical, pragmatic assistance (without the normal cheque book spiral) when faced with a legal issue: I have no hesitation in recommending Dean".
Mr Max Hellicar, Amexease Ltd (Hove, East Sussex)
"Having made a claim with the small claims court I used smallclaimsassistance.co.uk to provide assistance on my case when things got complicated and the Court gave me a deadline to submit an amended statement and the defendant threatened to sue me for damages.
I was very impressed with the level of service given, having a very limited understanding of the laws and legal terms that were required to be used in my documents and those sent to me. I was grateful for the comprehensive advice given. I was on a very tight timescale requiring me to submit an amended document to the courts before they withdrew my claim and I risked being liable for costs incurred by the defendant.
Smallclaimsassistance.co.uk worked quickly to review my whole case and provide me with advice in time to successfully resolve the claim resulting in a successful settlement paid out of court.
My only regret was not using their services from the start as this would have saved me a lot of time, stress and made me aware of what to expect from the case from the start. I would definitely use their services again and recommend to anyone in the same situation".
Mr O.C. (Whitminster, Gloucestershire)
"I contacted Dean from Small Claims Assistance about a small claims case. Dean proved to be incredibly efficient, helpful and made the whole process stress-free. He gave detailed, expert advice and guidance throughout the process and is always contactable. If you are looking for clear, truly affordable advice and help with Small Claims I would highly recommend Dean."
Miss I.C. (London)
"Dean was recommended through a friend and from day one has been exceptional with helping us through financial proceedings. Dean has been straight to the point, very knowledgeable and close in contact whenever we have needed. We took great comfort obtaining advice from Dean each time we received a solicitors letter which was very daunting having had no previous experience of solicitors. After every phone call with Dean it was a relief to know where we stood and what response would be needed. I highly recommend Dean and if in future the need arises he will be my first port of call. Thanks again for everything you have been amazing!"
Mr G.J. (Lydney, Gloucestershire)
"I recently used Dean to help me with a legal case. I can't speak highly enough of Dean. I'm pleased to say following his help the case was dropped and I am a very happy customer. Would definitely recommend".
Long Locks Hair & Beauty Lounge, Durham
Action Against Public Authority
"I was involved as the claimant in a Small Claims action against a Public Authority. Attempted to deal with the action myself but felt I was losing the case on the paperwork side alone. Consulted with Dean and he waded through my paperwork with clinical precision, didn't miss any points and his summary of the case was spot on. Dean discussed the case in-depth with me and advised on issues in the case that I had not even considered. Should I be need to raise another action in a Small Claims Court, Dean would be my first port of call. Thank you, Dean".
Mr I.B. (Glasgow, Lanarkshire)
"Having been unsuccessful in resolving a matter amicably we commenced proceedings against a company who infringed our copyright & intellectual property. Everything was straight forward until we received a court order, requesting lots more information prior to a hearing. Our company solicitor whilst very good at commercial matters, shied away from an IP case, a quick e-mail to Dean, supplying all the documentation we had to hand, along with the court order, Dean advised on the best way to proceed with the case, and how to present the documentation to the court. We successfully secured a judgement against the defendant, the judge took time to make a special comment about how well presented the case was. Without Dean's advice I doubt we'd have been able to present such a clear, precise and accurate case to the court... and best of all... it didn't cost an arm and a leg!
Thank you Dean!"
David Hammond, Director, Semour Design and Print
Non Payment of Goods
"I found Small Claims Assistance through the Internet, and with not much hope of getting my £1000 back from a scammer who reversed her payment, which she owed me for purchased goods, I thought I'd message Small Claims Assistance for help. I was advised from the first email how they would be able to help, and they told me their fees clearly, what it would cost to start a claim, and escalate it. In the end, the scammer admitted to the courts that they owed me the money (£1000) and agreed to pay it back (monthly). The fees were reasonable and Dean helped me at each step".
Aman Singh, Director, Hover Wheels Midlands
"I was fortunate enough to find Small Claims Assistance whilst going through what I thought was a straight forward small claim, and I can not recommend them highly enough. They are thorough, helpful, patient, professional and what I found refreshing was human! Nothing was done before it was explained in detail, and for me especially in "layman's terms" and also the cost of each process, and they did work for me above and beyond what I expected. It was a real pleasure to deal with Small Claims Assistance, and the result I got I would have never achieved without them, absolutely brilliant from start to the finish".
Mr. J.P. (King's Lynn, Norfolk)
"Dean Talbot is clear & concise in legal expertise. His rates are reasonable. Dean is a diamond in the rough. Affordable, thorough. To come across legal expertise at affordable rates is welcome to SME. Highly recommended"
Tracey McMahon, Director -Support & Housing, East Lancashire (SHE)
Vehicle Purchase Dispute
"Legal advice doesn`t have to cost a fortune! Quick response, sound advice and *main dealer* dealership gave in after just one letter written by Dean. Would use again."
Mr R.A. (Hayes, Middlesex)
"Having found myself in a rather unfortunate situation and not being in a financial position to appoint a firm of Solicitors, I found Small Claims Assistance on the internet. Dean Talbot was extremely knowledgeable, helpful and he was able to help me resolve the situation swiftly. This professional service not only cost me a fraction of what a Solicitor would charge, the whole process was also concluded far quicker than I anticipated".
Mrs A.R. (Cheltenham, Gloucestershire)
"I contacted Small Claims Assistance initially for advice and found the service to be professional but personal at the same time with quality advice and support. Any queries were responded to almost immediately and provided me with peace of mind. I would highly recommend their services to friends and family."
Miss A.L. (Lincoln, Lincs)
Non Payment of Invoices
"We have recently used Small Claims Assistance on a couple of occasions and have been highly impressed with Dean Talbot's no-nonsense, practical approach. His advice is timely, thorough and easy to understand. As such, I would highly recommend his services to any individual or company which needs to recoup a debt with minimal fuss, stress and cost".
Claire Barker, Partner, Equilaw Ltd
"I very much appreciate all the help you have given to me, you have been incredibly generous with your time. I am very grateful for your help and advice, I believe it stood us in good stead, I just wish I'd found you sooner"
Ms J. Bennett, Managing Director, Tracks&Poles&Things Ltd
"Dean is helping me in a way that I am pretty sure, that many other Solicitors would not. It isn't all about the money with him, he has a genuine interest in helping people in need. I am so grateful to him".
Miss K.F. (Eltham, London)
Non Payment of Invoices
"Dean helped us with a small claims case over a couple of disputed invoices for a client project. No-one wants to take legal action so it was reassuring to have an expert who had been there before and could advise us at every point. More importantly, we saved a huge amount compared to the costs of going to a solicitor. Thanks to Dean, we were confident of what to do at every stage, and ended up settling before it got to court. Thanks!"
Ben Jeffery, Client Director, Bluelinemedia Ltd
"I found Small Claims Assistance to be a most professional and personable company, who offered me an amazing service and assisted where others couldn't. I believe that Dean is sincerely interested in helping people, which is very refreshing in this day and age...I would recommend him and the company 100%".
"I am so grateful for your help; you have restored my faith in Mankind".
YS Parcels Ltd (Elland, West Yorkshire)
"My partner has found herself in a difficult situation where an amateur contract was created between her and the other party. Other party has failed to provide on what they've agreed on therefore I've started to seek a legal help on this matter but contacting lawyers did not make things any easier. As a last resort, I've posted this situation on one of the business forums. Luckily Dean got in touch with me. Same evening, I've received a detailed email containing possible solutions my partner could undertake as well as the risk associated with them. Dean has supported us from the beginning till the end. His expertise, professionalism as well as excellent customer service skills, have helped us to resolve this situation quickly and without stress. If you've found yourself in a situation where you require a legal advice, Dean should be the first person you get in touch with".
Mr B.J. (Nottingham)
"Thank you Dean. As ever I trust your opinion. You are very fair and straight to the point. You have no idea how much I appreciate that you have done this. No other solicitor has had the capacity or the inclination and I will be eternally grateful to you".
Ms P.G. (Harrow, London)
"We engaged Dean in March 2015, and he guided us through the process of the online County Court money claims process. He responded promptly to all our queries with clear language and instructions that were easy to follow. We would use Small Claims Assistance again if we had another debt."
Sue Ayers, Quarrystone Homes (Cotswolds) Ltd, Gloucestershire
"A colleague recommended that we contact Dean after our wedding venue changed ownership and refused to honour our booking or provide a refund. Upon Dean's advice we managed to not only obtain a full refund but compensation also. We wouldn't have been able to achieve the same outcome without the impeccable service which we received from Dean. We would have no hesitation in recommending Small Claims Assistance and cannot thank Dean enough for all of his help".
Miss S.S. (Tuffley, Gloucestershire)
"I thank you for your help and generosity for your advice and also for your understanding with regards to my financial difficulties which I am grateful for. Also, thank you for helping me by keeping cost down, I appreciate it."
Marie St.Mart, Lifetimecare Quality Consultancy Ltd
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